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Payment Policy

Secure Checkout

Payment Policy

This policy explains how payments are accepted and processed for orders placed through zebass.shop.

1. Accepted payment methods

The payment options available for your order are displayed securely during checkout and may include:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

Availability may vary depending on your device, location and payment provider.

2. Prices and order total

Product prices, discounts, shipping charges and the final order total are shown before payment is submitted.

Please verify your billing information, delivery address and final total before completing checkout.

3. Payment authorisation

Customers must provide accurate billing information and must be authorised to use the selected payment method.

An order may be delayed or cancelled when payment is declined, cannot be authorised or requires additional verification.

4. Secure payment processing

Payments are processed through the secure payment providers available in our checkout.

Zebass will never ask you to send your complete card number, security code or online banking password by email.

5. Failed or declined payments

When a payment is declined, check that your billing details are correct or contact your bank or payment provider.

You may try another payment method displayed during checkout.

6. Refunds

Approved refunds are issued to the original payment method. Your bank or payment provider may require additional time to display the refund.

Return eligibility and refund procedures are explained in our Return and Refund Policy.

Questions about a payment?

Contact us at contact@zebass.shop and include your order number when available.