Privacy policy
Last updated: July 13, 2026
This Privacy Policy describes how Zebass collects, uses, discloses and protects personal information when you visit zebass.shop, place an order, create an account, contact us, subscribe to communications or otherwise use our services.
Zebass is operated by VELMARA LUXE LLC.
BUSINESS INFORMATION
Store name: Zebass
Legal business name: VELMARA LUXE LLC
Website: https://zebass.shop
Email: contact@zebass.shop
Phone: +1 (936) 247-5849
Business address:
10409 Old Cutler Rd
Apt 208
Miami, FL 33190
United States
1. PERSONAL INFORMATION WE COLLECT
Depending on your interaction with the website, we may collect:
Contact information, including your name, email address, phone number, billing address and shipping address.
Order information, including products ordered, order numbers, payment status, delivery details, tracking information, returns and refunds.
Account information, including login credentials, preferences and saved addresses if customer accounts are available.
Payment and transaction information. Payment details are processed by payment-service providers. We generally do not directly store complete payment-card numbers.
Customer-service information, including messages, complaints, return requests, photographs and other information you submit.
Device and usage information, including IP address, browser, device type, operating system, referring website, pages viewed and interactions with the website.
Marketing information, including newsletter preferences and interactions with promotional messages or advertisements.
2. HOW WE COLLECT INFORMATION
We may collect information:
- Directly from you.
- Automatically through cookies and similar technologies.
- From Shopify and other providers used to operate the store.
- From payment, fraud-prevention, analytics, advertising, shipping and customer-service providers.
- From social-media or advertising platforms when permitted by law.
3. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
- Process and fulfill orders.
- Confirm payments and prevent fraud.
- Arrange shipping and delivery.
- Provide tracking information.
- Manage cancellations, returns and refunds.
- Respond to customer inquiries.
- Operate, maintain and improve the website.
- Create and manage customer accounts.
- Maintain security and prevent abuse.
- Send marketing messages where permitted.
- Measure advertising and website performance.
- Comply with legal, tax, accounting and regulatory obligations.
- Protect our rights, customers, business and service providers.
4. COOKIES AND SIMILAR TECHNOLOGIES
We use cookies, pixels and similar technologies to operate the website, remember preferences, support secure checkout, understand website usage and measure marketing performance.
Some cookies are necessary for the website to function. Other cookies may support analytics, personalization or advertising.
You can control cookies through the available consent tools and your browser settings. Blocking certain cookies may affect website functionality.
5. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose information to service providers that help us operate the store, including:
- Shopify and e-commerce platform providers.
- Payment processors.
- Fraud-prevention and security providers.
- Shipping carriers and logistics partners.
- Customer-support providers.
- Email and communication providers.
- Analytics and advertising providers.
- Technology and website-hosting providers.
- Accountants, attorneys and professional advisers.
- Government authorities or law enforcement where legally required.
We may also disclose information in connection with a merger, financing, acquisition, reorganization or sale of all or part of the business, subject to applicable law.
6. ADVERTISING AND ANALYTICS
We may use advertising and analytics services to measure website activity, understand advertising performance and show relevant advertisements.
Certain state privacy laws may describe some advertising-related disclosure of personal information as “selling,” “sharing” or “targeted advertising,” even when no money is exchanged for customer information.
Where applicable, you may request to opt out by contacting contact@zebass.shop or by using any privacy controls made available on our website.
7. MARKETING COMMUNICATIONS
When you subscribe or otherwise consent to marketing, we may send promotional emails about products, offers and store updates.
You can unsubscribe by selecting the unsubscribe link in a promotional email or contacting contact@zebass.shop.
Unsubscribing from marketing does not prevent us from sending transactional messages concerning orders, deliveries, returns, refunds, accounts or legal notices.
8. SHOPIFY
Our store is hosted on Shopify. Shopify processes information to provide its commerce, checkout, security and related platform services.
Information may be processed by Shopify and its service providers in accordance with their applicable privacy practices.
9. PAYMENT PROCESSING
Payments are processed by third-party payment providers.
Those providers may collect and process payment and identity information under their own privacy policies and legal obligations.
10. DATA RETENTION
We retain information for as long as reasonably necessary to:
- Fulfill orders and provide services.
- Maintain business and transaction records.
- Comply with tax, accounting and legal requirements.
- Prevent fraud and protect the website.
- Resolve disputes.
- Enforce our agreements.
Retention periods vary according to the type of information and the applicable purpose.
11. SECURITY
We use reasonable administrative, technical and organizational measures intended to protect personal information.
No internet transmission or storage method is completely secure. We therefore cannot guarantee absolute security.
12. YOUR PRIVACY RIGHTS
Depending on your state of residence and applicable law, you may have rights to:
- Request access to certain personal information.
- Request correction of inaccurate information.
- Request deletion of certain information.
- Obtain a copy of certain information.
- Opt out of certain targeted advertising, sales or sharing.
- Limit the use of certain sensitive information.
- Withdraw consent where applicable.
- Appeal a decision concerning a privacy request where required.
Some information may be exempt from these requests, including information that must be retained to complete transactions, prevent fraud, maintain records or comply with legal obligations.
13. SUBMITTING A PRIVACY REQUEST
To submit a privacy request, email:
contact@zebass.shop
Use the subject line “Privacy Request” and describe the request clearly.
We may need to verify your identity before responding. An authorized agent may submit a request where permitted, but we may require evidence of authorization and identity verification.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
14. CHILDREN’S PRIVACY
Our store is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.
If you believe a child has submitted personal information, contact us so that we can review and, where appropriate, delete it.
15. THIRD-PARTY LINKS
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy, security or content practices of those third parties. Review their policies before providing personal information.
16. CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect changes in our business, technology, services or legal obligations.
The revised version will be posted on this page with an updated effective date.
17. CONTACT
For privacy questions or requests:
VELMARA LUXE LLC
Zebass
10409 Old Cutler Rd
Apt 208
Miami, FL 33190
United States
Email: contact@zebass.shop
Phone: +1 (936) 247-5849
Website: https://zebass.shop